FAQs

Q: What skin type are Sugar & Palm suitable for?

A: Our products are crafted install batches for oily, combination, and acne prone skin types. 

 

Q: How long does shipping take?

A: Our orders are shipped on business days (Monday through Friday, excluding major holidays.) Orders placed after Friday at 12:00 PM EST will be shipped the following business week.  We kindly ask that you anticipate 4-10 business days for standard shipping and processing

*NOTE: Free Standard Shipping is offered on orders over $100 after discounts.

 

Q: Can I get a refund?

A: All purchases with Sugar & Palm are final sale due to COVID-19. However, we do everything in our power to ensure satisfaction, so please email info@sugarandpalm.com stating your name, order number, and issue with your order and we will be in contact with you within 28-48hrs.